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Watch Servicing

Automatic and Mechanical Watch Service

Does your Rolex need service? Is your Omega watch gaining or loosing time? Here at Watch Surgery we have the technology and the experience to deliver outstanding service for your mechanical and quartz watches.

A mechanical watches contain constantly moving small gears and other components, miniature screws & delicate springs. As a watch ages, the lubricants, which make these parts work perfectly, start to undergo chemical decomposition. This affects the perfect harmony of the movement which then causes a decline of the accuracy for your timepiece.

At Watch Surgery, we believe mechanical timepieces need to be professionally serviced every four to five years to keep their performance at their best. Anything longer than five years will create unnecessary stress on continuously moving components which may cause an actually avoidable damage to your watch. Therefore a regular maintenance by a professional watchmaker is key to preserve the lifespan of your watch.

Servicing of a mechanical watch entails:

  • DismantlingComplete dismantling of the mechanism and cleaning all components in specialist baths
  • InspectingInspecting all components to ensure that they are in impeccable condition
  • ReplacingReplacing any defective parts only with the manufacturers’ original parts, as required
  • Rebuilding and lubricatingRebuilding and lubrication of the mechanism
  • Regulating and TestingDe-magnetising, regulation and testing of the timepiece with specialist timing equipment
  • RefittingRefitting the dial and hands
  • RestoringRestoring the movement back to the case
  • TestingTesting the timepiece and making the necessary timekeeping adjustments where required.
  • At Watch Surgery, we believe mechanical timepieces need to be professionally serviced every four to five years in order to keep their performance at its best. Anything longer than five years will create unnecessary stress on continuously moving components which may cause avoidable damage to your watch. Therefore, regular maintenance by a professional watchmaker is key in order to preserve the lifespan of your watch.

    Adjustment and Regulation:

    If your watch has recently been serviced by a professional watchmaker and is still not keeping the right time, we are able to correct this by regulating and adjusting. Regulation and adjustment are small but crucial corrections where watchmakers fine-tune timepieces for optimum accuracy.

    Regulation: If your watch runs too fast or too slow consistently, then our watchmakers can correct the beat rate by regulating your watch. The consistency is crucial.

    Adjustment: If your watch doesn’t run consistently in different positions, then our watchmakers can correct this by adjusting the resting point of the balance wheel.

    Quartz Watch Service

    Quartz watches, which are powered by batteries and regulated by vibrations of quartz crystals, do not have as many mechanically moving parts as mechanical watches. As a quartz watch ages, the lubricants which make mechanically moving parts such as gear trains, calendar function, stems and crown, and setting mechanisms work perfectly, start to undergo chemical decomposition. This affects the perfect harmony of the movement which then causes a decline of the accuracy of your timepiece. This is the reason why servicing is necessary.

    Servicing of a quartz watch entails:

  • DismantlingComplete dismantling of the mechanism and cleaning of all components in specialist baths
  • InspectingInspecting all components to ensure that they are in impeccable condition
  • ReplacingReplacing any worn and malfunctioning parts only with the manufacturers’ original parts
  • Rebuilding and lubricatingRebuilding and lubrication of the mechanism
  • InspectionInspecting the circuit which powers the crystal and the step motor and testing of the timepiece with specialist timing equipment
  • RefittingRefitting the dial and hands
  • RestoringRestoring the movement back to the case
  • TestingTesting the timepiece
  • As your quartz watch ages, the grease and oil which make all components of your watch work in a perfect rhythm start losing their specifications. This causes high levels of friction between the mechanically moving parts. The watch tries to compensate for high friction by consuming more electrical power, thus draining the battery.

    Here at Watch Surgery, we pride ourselves on having a close relationship with our customers and providing them with a very personal service, at every stage of the repair and service process. We think that good communication is vital as part of good quality service, without third parties. The watchmaker who will be repairing your watch will be the same person in direct contact with you.

    Guarantee:For your peace of mind, Watch surgery gives one year guarantee for servicing and the parts we replaced with your proof of purchase. This guarantee excludes; damage by misuse, rust, condensation or water penetration.