Rolex Watch Servicing and Repair

At Watch Surgery, we have extensive knowledge and experience as well as the latest equipment to provide outstanding service for your Rolex watches.

Mechanical watches, such as Rolex, require service periodically, primarily due to lubricants breaking down over time. The breakdown of these lubricants leads to an increase in friction between constantly moving watch parts, causing unnecessary stress on components. This ultimately leads to performance issues and sometimes may cause unnecessary damage to the components.

The primary objective of servicing mechanical watches is to reduce these unwanted frictions in the movement. It is necessary to have extensive knowledge and specialist equipment in order to properly service the mechanical movements within Rolex watches.

Service, as watchmakers call it “Overhaul”, involves disassembling, cleaning, inspecting, reassembling, relubricating, adjusting, regulating, and testing the watch movement.

  • Dismantling: Complete dismantling of the mechanism
  • Cleaning: Cleaning all components in specialist baths
  • Inspecting: Inspecting all components to ensure that they are in impeccable condition
  • Replacing: Replacing any defective parts
  • Rebuilding and lubricating: Rebuilding and lubrication of the mechanism
  • Adjusting and Regulating: De-magnetising, regulation, and beat adjustment of the timepiece
  • Refitting: Refitting the dial and hands
  • Restoring: Restoring the movement back to the case
  • Testing: Testing the timepiece and making the necessary timekeeping adjustments for 5 days
  • In a typical wristwatch, there are over 160 components with over 50 points of friction that require oiling. The more complications there are, the more points there are that require lubrication. The watch movement is lubricated with a variety of specialist lubricants in order to ensure that it runs smoothly and with the least amount of friction possible. Our watchmakers follow the manufacturer's technical service sheets which specify where oil should be applied and what type of oil should be used.

    Chronometer Certification

    Several Rolex watches, including all models currently available, are equipped with chronometer-certified movements. Rolex's chronometer-certified movements have been COSC certified for many years. COSC stands for Contrôle Officiel Suisse des Chronomètres, which is the official Swiss Chronometer Testing Institute. The COSC institute in Switzerland certifies the accuracy and precision of timepieces and serves as the gold standard for accurate timekeeping.

    A COSC-certified chronometer must also be able to run within an average daily deviation rate of -4/+6 seconds per day as well as pass various other tests related to timekeeping precision and precision. In 2016, Rolex introduced its own internal 'Superlative Chronometer' certification across its entire range, which adheres to even stricter tolerances than COSC-parameters, ensuring a timekeeping accuracy of -2/+2 seconds per day.